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Diploma Online Orientation

Welcome to Online Orientation!

We have moved UNSW Diploma Program classes online. You will continue your studies at home with guidance from your teachers through our online learning system.

Please make sure you have reviewed all the relevant material below to make the most out of your online learning experience.

If you’re unable to find out what your looking for here you are always welcome to contact our friendly Student Services team!


Let’s get you started!

Get set up and familiarise yourself with your new learning environment before your classes commence.

You must have an appropriate device for online learning, please note that you cannot do exams using a mobile or tablet device you must use a laptop or computer. Refer to our PED guidelines for more information.

If you're having internet performance issues take a look at our IT cheat sheet to see what steps you can take to make your online learning experience easier.

If you are from mainland China you can use our China Student Access Network (CSAN). This is a virtual highway that offers a more reliable, secure and consistent internet connection. Take a look at our CSAN cheat sheet to learn how to use this.

If you are a parent and you would like more information on the orientation process please watch the video below. 



Step 1 Access

You must have a student ID (G-ID) to access the platforms. This is located on your Confirmation of Enrolment (COE), Offer Letter and IT starter email. Watch the video below to activate your account.

Step 2 IT Starter

It Starter is compulsory before students can attend Orientation. Have a read of the IT starter below.

  • UNSW Diplomas – IT Starter

Step 3 Orientation

You will be invited to join a live webinar on the first day of your program or course, meet your teachers and peers.

  • UNSW Diplomas – Online Orientation

Start here

  • 1. Foundation Studies - Account Activation (coming soon)

  • 2. Foundation Studies – IT Starter

  • 3. Foundation Studies - Online Orientation

Program Start Dates

  • Extended 17 June, 2020

  • Standard Plus 3 June, 2020

Start here

  • 1. English Language - Account Activation (coming soon)

  • 2. English Language - IT Starter

  • 3. English Language - Online Orientation

Program Start Dates

Foundation English Entry Course (FEEC)

  • 20 April, 2020 (15 weeks)

  • 25 May, 2020 (10, 20 weeks)

Essential English (EE)

  • 20 April, 2020

  • 25 May, 2020

Career English (CE)

  • 25 May, 2020

University English Entry Course (UEEC)

  • 20 April, 2020 (15, 20 weeks)

  • 25 May 2020 (10, 15 weeks)

Essential Academic English Course (EAE)

  • 25 May 2020

  • 29 June 2020

Program start dates

For Diploma programs, students have until census date to withdraw from courses without penalty and can take program leave for that term.

Term 2 census date is 1st of June.
Term 3 census date is 28th of September.

Next start dates

  • 31 August 2020

Even though we may be physically distanced we’re still social connected so be sure to check your emails and follow us on our social platforms below to keep up to date with the latest student activities and events that you can join in on


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