Educational Assessments Terms & Conditions and policies
Terms & Conditions and policies for our assessment products and services can be accessed below.
For further queries, please contact Customer Service.
Terms and conditions
School Customers Only
Parents and schools (for Past Papers)
Refunds are issued in accordance with our Terms and Conditions and we reserve the right to respectfully deny a refund application if we have offered schools reasonable opportunities to sit the ICAS Assessments.
We understand the importance that ICAS holds within school communities and remind you that an extended ICAS testing window is available, should your school choose to take advantage of this greater flexibility.
To request a refund, please download and complete the appropriate Refund Request Form below and email to [email protected]
For New Zealand School Customers Only
PLEASE NOTE: You must be registered for GST to purchase our products. By purchasing our products you confirm you are registered for GST in New Zealand.