UNSW Global is committed to the safety of all students, staff, contractors and visitors to our campus.
Every member of our Global community deserves to feel safe and welcome, especially on campus. At UNSW Global we are committed to providing a safe learning environment and inclusive campus experience for everyone.
Our safe, diverse and welcoming campus is situated right in the heart of one of the safest and most liveable cities in the world. Ranked 4th Safest City in the world* – you will feel at home from the moment you arrive, to living in Sydney and studying on campus.
The safety of students, staff and visitors at Global is our top priority, find emergency contacts, familiarise yourself with after-hours security services and know where to go if you need help
Your safety and security are our top priority. You can have all of UNSW’s safety and security services in your pocket: simply download the StaySafe@UNSW app. It gives you quick access to campus emergency contacts, and a range of additional safety features.
Request a security escort – if you’re out late studying and need to get across campus, our security team can come and get you
Track the night security shuttle – or you can finish studying in time for the arrival of the security shuttle
Locate help points around campus – for a direct link to security services, or to request a security escort
Activate the Work Alone feature – if you’re studying by yourself, the app can check in on you at regular intervals and notify a nominated emergency contact if you don’t respond
Activate the Friends Walk feature – nominate a friend to when you start and finish a journey, if you’re walking somewhere alone
Access support resources – such as mental health or employment assistance via Student Advisors
Report a safety concern – if you’ve seen or heard something that makes you or someone around you feel unsafe, at risk or under threat, you can report it to the Security Team via the app.
If something happens that isn’t an emergency, but still makes you feel unsafe, you can report it to Campus Security at any time. Get in touch by calling +61 2 9385 6000, visit the Security Office at Gate 2 of the UNSW Sydney (Kensington) Campus, or report via the StaySafe@UNSW app.
If you notice a hazard around campus or are injured, notify a UNSW Global or UNSW Sydney staff member as soon as you can.
If you need to talk to someone about an incident of sexual or indecent assault, or make a complaint about other misconduct that has happened to you or someone you know, you can make a report through the UNSW Sexual Misconduct Portal. This can be an anonymous report.
If you’re unsure what to do or are feeling afraid about speaking up, you can also talk to a First Responder. UNSW First Responders are students and staff who are trained to offer you confidential support. They understand that reporting sexual misconduct can be difficult and can provide you with help and guidance. You can find a First Responder to talk to here.
If you require immediate emergency assistance, contact UNSW Security (9385 6666) or the Police (000). If you feel you need to talk to someone right now by phone or online, you can call 1800Respect (1800 737 732).
It’s important to be aware of the threat that scammers cause to your personal, financial and academic wellbeing. We’ve noticed an increase in illegal scammer activity as a result of the COVID-19 pandemic, taking advantage of the uncertainty to exploit people. International students have also been targeted and are being directly asked for money.
If you receive a request from someone claiming to be from UNSW, or a government or police agency asking for money, please contact International Student Support for advice to see whether it is legitimate (a real request). This is confidential and will not affect your visa or enrolment.
None of this is true. Do not give any personal information, bank or credit card details over the phone or via email.
For information about the latest News and Alerts on Scams visit: scamwatch.gov.au
A useful free download with some great information is the Little Black Book of Scams
If you have been a victim of a scam, you can contact Kingsford Legal Centre on (02) 9385 9566 for legal advice.